Solving the hiring anomaly for SMBs

Remember the first time you started a business. The excitement, the passion, the sleepless nights. All that hard work has lead you to who you are today. A proud owner of a thriving small business.

With new possibilities come new responsibilities too. Your business is growing so is your client list. In order to handle this additional workload, you need to increase your workforce too.

Which takes us to the subject of hiring. As the owner of a successful business, you don’t need me to tell you that hiring is hard. Finding the right candidate! next to impossible.

It takes a lot of money and more importantly it takes a lot of time. Although the amount of money may vary from region to region, it still represents a significant investment for any business.

Workable’s Benchmark tool, which gathers anonymized data from more than 5,000 customers, presents time to hire categorized by business function and location. The following table shows average time to hire (in days) globally and in North America:

Business functionGlobal time to hireUS & Canada time to hire
Administrative/ HR 4035
Analyst / Consulting57 54
Customer Service 4038
Engineering 6260
Finance/ Accounting 4645

According to different studies, for an SMB in America, the cost of hiring can be anywhere between $1,600 to $18,000. Now your business may not be in America, it could be in Asia or even Europe where it may not cost so much. But the factors that drive the high cost for hiring is the same in all places.

There are many individual costs incurred during the hiring process, including advertising costs, in-house recruiters’ salaries, third-party recruiter fees, travel expenses, sign-on bonuses, and employee referral bonuses.

Some of these problems can be solved by having an outside recruiting firm. Sure, it is an additional expense but the upside is the time wasted is not yours. The recruitment agency would prescreen candidates and send you the ones that they think would be a good fit for your business.

Time-saving does not come cheap and you’re faced with a larger problem. One that no recruiting agency can solve.

What kind of candidates are you hiring?

Money, inventory or office are things that are used to start a business. But businesses are not started because of them. You started your business because you had an idea, a vision of your own. Your business has a distinct character that has been shaped by you. Any person that works for your company needs to fit with that character to become a successful employee. And no recruiting agency, with their generic, questions can shortlist such a candidate. They might get you candidates that meet the requirements, but not ones that raise them.

In order for that to happen, they need to be asked questions that you would ask them. Some person looking at a bunch resumes shouldn’t recommend the first one that has basic qualifications. You should be able to interview all the candidates that apply for a position at your company because every candidate deserves a fair shot at the job and only you can then truly judge whether they are a good fit or not.

But this is physically impossible not to mention all the money and time constraints outlined above. But what if you could do it? What if you could interview all the candidates, some even at the same time! I know that I just said it’s physically impossible and it is but in the virtual world anything is possible.

If I said that you could interview all the candidates that apply for a position at your company, ask them the all the questions that you want to ask them and do it in a shorter amount of time for a lesser amount of money. You would be Interested, wouldn’t you?

If you said yes then let me introduce you to impress.ai, we are a Singapore based company that uses AI and machine learning to produce chatbots that are capable of guiding the candidates through the recruitment process.

Using our platform you can create chatbots that can be customised to ask the questions that you want to ask. And once you have customised a chatbot It will conduct the interview of the candidates using these questions. You can even specify the criteria used for evaluating the answers thus saving you even more time and effort.

Until now we have mainly sold our recruitment services to Enterprise level clients. We have been fortunate enough to have some of the biggest companies in the world as our clients. We were able to achieve an 81% reduction in the candidate qualification time for one of our client.

We have recently decided to expand our services to small and medium business. For this purpose, we have launched a new product which is tailor-made for SMBs.

And as an introductory offer, we have decided to provide this service at a massive discount to our first 100 clients. If you would like to avail this discount, signup right here

How DBS Bank uses AI to Transform their Recruitment Processes

DBS Bank is a multinational banking and financial services corporation headquartered in Singapore, with presence across Asia. See how their talent acquisition team uses impress.ai to ramp up recruitment efforts, save time, and increase efficiency.

Reasons why DBS Bank loves impress.ai:

  • Their HR team saves 40 hours per month which they can spend on higher-value work.
  • impress.ai grows with their business and adapts to their 40% spike in hiring needs.
  • Their team enjoys a lighter workload, while efficiency speeds up.

DBS Bank has been expanding its wealth management services, and along with their business growth they needed to hire 40% more wealth planning managers across Asia. Their HR department in Singapore was looking for a tool to support this rapid expansion.

Lucky for them, they didn’t have to look too far. Singapore home-grown startup, impress.ai worked with the team to launch a virtual recruiter named JIM (Jobs Intelligence Maestro) in April 2018.

Since then, JIM has helped review countless resumes, collect candidate responses from pre-screening questions, and conduct psychometric profiling assessments to accurately qualify candidates in the hiring pipeline.

With in-built artificial intelligence ability, JIM learns how to make better assessments while screening candidates over time. Even with over 7,000 candidates, the virtual recruiter engages candidates in a 2-way conversion and qualifies them 24/7. The HR team at DBS doesn’t have to work late nights or weekends anymore, as they trust that JIM will take care of tasks while they are away. Armed with impress.ai, the HR team at DBS saves time so their recruiters can focus on higher-value work.

Ready to take your recruitment process to the next level?

Email contact@impress.ai to see our AI platform in action!

Here is what our clients have experienced:

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai is a Singapore based company and we work with several government clients as well as enterprises including Accenture and Singtel.

ConneXions Singapore: Amazon Web Services & impress.ai

impress.ai, an AI chatbot software for recruiters, was invited to speak at ConneXions Singapore, an event hosted by Amazon Web Services on Thursday, 20 September.

Highlights of the event

The goal of this event was to share knowledge and best practices about the latest technology trends in cloud solutions. It was also an opportunity to engage with AWS team members, learn about APN programs, as well as the resources and tools that partners can leverage.

Topics covered during this event included:

  • A tale of 2 cloud journeys
  • Building our next generation of cloud architects
  • Technology partner showcase

Speaker

Prashanth Sundaram (Prash)

Prash is a corporate finance & operations analyst at impress.ai. He has an affinity for all things financial and ensures all aspects of finance at impress.ai are under control. Prash also provides a smooth journey for customers by supporting the operations team.

A big thank you to Amazon Web Services for hosting this event and giving our team the opportunity to present!

Interested in learning how AI can help your recruitment team experience:

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai a well funded, Singaporean company and we work with 10 government agencies as well as enterprises like DBS Bank, Accenture, and Singtel. Email contact@impress.ai to learn how we can help you save time and improve efficiency. 

Capitalising on AI — A HR Game Change: By NTUC, DBS Bank, impress.ai, and HCLI

NTUC invited impress.ai to present at Capitalising on AI — A HR Game Change.

impress.ai, an AI chatbot software for recruiters, was invited to speak at NTUC’s Progressive Practices Series: Capitalising on AI — A HR Game Change on Thursday 20th September, 2018.

Highlights of the event

The goal of this event was to educate HR professionals about:

  • How to navigate the future of HR
  • The benefits of implementing AI powered chatbots in recruitment processes
  • The opportunities AI & machine learning bring across talent acquisition

Speakers

James LooExecutive Director & Head, Talent Acquisition GroupDBS Bank

James is a respected human resources professional with extensive experience in setting HR policies, recruitment, talent development, compensation planning, and restructuring.

Michael Jenkins, Chief Executive Officer,Human Capital Leadership Institute

Michael has been named one of HR Magazine’s Most Influential HR Thinkers. He brings several years of experience in the HR industry and has published Doing Business with the Japanese (Hodder), Teach Yourself Business Japanese (Hodder), Business Briefing Japan (Cassell), Absolute Beginners Business Japanese (Hodder), and Asian Leadership: What Works ed. Dave Ulrich (McGraw Hill).

Raj Kasi, Chief Commercial Officer at impress.ai

Raj currently focuses on business expansion and growth. He brings a decade of experience in human resources and has built a career in the executive search space, partnering with leadership teams at financial services, natural resources, and chemical industries.

A big thank you to NTUC for hosting this event and giving our team the opportunity to present!

Interested in learning how AI can help your recruitment team experience:

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai a well funded, Singaporean company and we work with 10 government agencies as well as enterprises including DBS Bank, Accenture, and Singtel. Email us at contact@impress.ai to learn how we can help you save time and improve efficiency. 

The Next Generation of HR: AI and Chatbots

The Next Generation of HR: AI and Chatbots, co-hosted by impress.ai and NASSCOM.

impress.ai, an AI chatbot software for recruiters, partnered with National Association of Software and Services Companies (NASSCOM), the trade association of the Indian IT and BPO industry, to co-host The Next Generation of HR: AI and Chatbots on Thursday, 13 September 2018.

Highlights of the event

The evening consisted of insights, use cases, and discussions about:

  • What HR professionals need to know about AI and chatbots
  • Digital trends and tools impacting the future of HR
  • How the HR role is evolving in today’s digital economy
  • HR case studies from Singapore’s most innovative enterprises

Speaker

Dr. Vaisagh Viswanathan (VT)

CTO and co-founder at impress.ai, VT is In charge of all things technology at the company. He holds a PhD in computer science from NTU and describes himself as a programmer, a scientist, a geek.

A big thank you to NASSCOM for co-hosting this event with us!

Interested in the future of recruitment? Email contact@impress.ai to see how your team can experience: 

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai a well funded, Singaporean company and we work with 10 government agencies as well as enterprises like DBS Bank, Accenture, and Singtel.

The New Digital Economy for HR: AI, Chatbots, and Blockchain: Co-hosted by CoQoons, Indorse, and impress.ai

Over 50 attendees came to learn about AI, chatbots, blockchain, and how HR is evolving.

impress.ai, an AI chatbot software for recruiters, partnered with CoQoons, a coworking space, and Indorse, a decentralised professional network on Ethereum blockchain, to co-host The New Digital Economy for HR: AI, Chatbots, & Blockchain on Tuesday, 28 August 2018.

Highlights of the event

The evening consisted of insights, use cases, and discussions about:

  • What HR professionals need to know about AI and blockchain
  • Digital trends and tools impacting the future of HR
  • How the HR role is evolving in today’s digital economy
  • HR case studies from Singapore’s most innovative enterprises

Speakers

Dr. Vaisagh Viswanathan (VT)

CTO and co-founder at impress.ai, VT is In charge of all things technology at the company. He holds a PhD in computer science from NTU and describes himself as a programmer, a scientist, a geek.

Gaurang Torvekar

CEO and co-founder at Indorse, Gaurang has been working in the Blockchain space from the last 2.5 years, and is considered to be a blockchain thought leader in South East Asia.

The Venue

CoQoons, subsidiary of Mapletree, is a coworking space that spans over 11,000 sqft of flexible work spaces such as hotdesking, window bars with sea view, height adjustable desks, private offices and meeting facilities. Boasting ‘One Location, Two Stunning Views’, our space offers unparalleled views of the lush greenery from Mount Faber and the blue waters surrounding Sentosa.

A big thank you to CoQoons and Indorse for co-hosting this event with us!

Interested to see how your team can experience:

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai a well funded, Singaporean company and we work with 10 government agencies as well as enterprises like DBS Bank, Accenture, and Singtel.

Email contact@impress.ai to see a free product demo and learn more.

AI and the Power of Change: Co-hosted by impress.ai & Accenture

Over 300 gusts came to support the new partnership between Accenture and impress.ai.

impress.ai, an AI chatbot software for recruiters, partnered with Accenture, to host AI and the Power of Change on Thursday 16th August, 2018.

The evening consisted of insights, use cases, and panel discussions about:

  • The new partnership between Accenture and impress.ai
  • How AI is used to find talent and embedded across functions
  • Advice for aspiring data scientists to make an impact in their career

Highlights of the event

Speakers from Accenture Singapore spoke about how their team is using technology and analytics to find the right talent for their team. Using recruitment tools like impress.ai, they have launched a Digital Assessment Center where the emphasis will be less on a candidate’s CV and more on their experience and potential. Accenture advocates hiring in an ethical and fair manner while also bringing more women onboard to close the gender gap in the consulting industry.

Following the information sharing session, the panel discussion shared their advice for aspiring data science professionals.

Sudhanshu Ahuja, CEO and co-founder at impress.ai said, “Take AI out of the equation, instead talk about ROI, proof of concept, and proof of value. Then get the audience comfortable with your technology. They will not fully adopt it until they trust it. So, explain your technology in simple terms and once they understand the technology, then the impact will be exponential.”

Other panelists agreed that if analysts try to explain a model, people may feel lost. A good data scientist should focus on communicating what numbers mean and translating data into real business terms.

A key skill for data scientists to develop is presentation skills. Speakers suggested improving this skill by watching TED talks to see how other people present their thoughts.

One last piece of advice for aspiring data scientists includes understanding business challenges and focusing on using data to solve problems.

Speakers

Joon Seong

Joon Seong Lee is a Managing Director at Accenture Singapore. He leads Accenture Applied Intelligence, part of Accenture Digital for the ASEAN region. He has more than 20 years of in-depth experience in consulting with both local and regional clients across industries in the space of big data, analytics & artificial intelligence.

Grace Yip

Grace is currently the Head of HR for Accenture ASEAN and is a passionate human capitalist. She is one of the youngest females to be appointed Managing Director at Accenture in 2012. Over the last 5 years, Grace has published many articles across a variety of human capital topics in newspapers and HR magazines.

Tau Herng Lim

Tau Herng graduated with a B.A. in Economics and Statistics from UC Berkeley, and is currently a Data Science Consultant with Accenture’s Data Science Centre of Excellence in Singapore. He has worked on projects for clients in the public sector, and financial services industries, covering marketing analytics, predictive policing, predictive asset maintenance, and predictive model operationalisation and management.

Norhafishah (Ifi) Malek

Norhafishah is a Principal Director at Accenture Singapore and currently leads the Accenture ASEAN Digital Solution Design team. She has 14 years of consulting experience working with industry leaders and analytics enthusiasts.

Xavier Conort

Xavier Conort is a rock star in the data science community and has been ranked the #1 data scientist on Kaggle, the most popular online data science competition platform.

Sudhanshu Ahuja

CEO and co-founder at impress.ai, he currently manages sales, fundraising, and vision at the company. Sudhanshu is an entrepreneur, a go-getter, a trailblazer, and an NTU alumni.

Interested to learn how AI can help your recruitment team improve processes?

Email contact@impress.ai to find out how your team can experience:

– Upto 81% reduction in the time to qualify candidates 
– Upto 30% reduction in the cost of hire
– 5X increase in reach

impress.ai a well funded, Singaporean company and we work with 10 government agencies as well as enterprises including DBS Bank, Accenture, and Singtel.